Have Questions?

Frequently Asked Questions

Learn more about our website process, ownership, hosting options, managed service, payments, and what happens after your website launches.

Yes. Once the project has been completed and the final balance has been paid, your business owns the completed website, including the website files, content, and approved design materials created for the project.

You may choose to manage the website independently or continue using our managed website service.

You can choose between independent hosting and our managed website service.

With independent hosting, your business opens and maintains its own hosting account. We can provide the completed website files, and optional setup assistance is available if you need help connecting the domain and launching the website.

With our managed website service, we handle the hosting, deployment, routine maintenance, monitoring, minor updates, and technical support for one monthly fee.

The managed website service includes website hosting, routine monitoring, general maintenance, minor text and image updates, bug fixes, and priority technical support.

It is designed for businesses that want their website handled without having to manage hosting accounts, deployments, or technical website issues themselves.

Major redesigns, new pages, custom features, databases, e-commerce systems, booking systems, and other substantial work are quoted separately.

Yes. You may receive the completed website files and use the hosting provider of your choice.

Your business will be responsible for maintaining the hosting account, billing, website deployment, domain settings, and future technical upkeep unless you purchase additional support.

We can also help configure your hosting account and launch the website for an additional setup fee.

Yes. The managed website service is month-to-month and does not require a long-term commitment.

If you decide to manage the website independently, we can provide the website files after any outstanding balance has been paid.

If you would like us to create a new hosting account, transfer the website, configure the domain, and test the new setup, that work is available as a separate migration service.

Yes. Hourly support is available for businesses that manage their website independently and only need occasional help.

Hourly support may include content edits, image replacements, minor design adjustments, troubleshooting, bug fixes, and other small website updates.

Hourly work is billed at the current support rate with a one-hour minimum per request.

Regular support does not include complete redesigns, large new sections, additional website pages, advanced animations, e-commerce, booking systems, customer portals, databases, API integrations, or other substantial new functionality.

Larger requests are reviewed and quoted as separate projects before any work begins.

Website projects begin with a 50% deposit. The remaining balance is due when the website has been completed and approved.

Managed website service payments are billed monthly and are separate from the original website development cost.

Payments are currently accepted through Zelle, Venmo, and Cash App.

A single-page website is generally completed within three business days. Websites containing two to six pages are generally completed within one week, while larger projects may require one to two weeks.

These timelines depend on receiving the required business information, images, branding materials, feedback, and approvals on time.

We typically need your business name, contact information, service descriptions, logo, preferred colors, photos, service area, social media links, and any examples of websites you like.

If you do not have everything prepared, we can help organize the information needed to begin the project.